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Resolved: easyDNS non-core services outage
We are currently experiencing an outage at one of our data centres that is affecting a number of our non-core services. Outbound mail service is impacted, as well as our support ticketing system, our...
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Backup MX increased to 10 days from 5 days
With concerns to the recent storm hitting the U.S. and Canada, we have increased the time we will hold mail on our back-up mail users to 10 days from 5 days. thank you the easyDNS team. [ UPDATE -...
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Maintenance Window : Tuesday Nov 6, 11:00 pm EST – Wednesday Nov 7, 3:00 am EST
Maintenance Window : Tuesday Nov 6, 11:00 pm EST – Wednesday Nov 7, 3:00 am EST As part of easyDNS' ongoing commitment to rock-solid service, we are upgrading our web servers. This will result in a...
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[Resolved] Sporadic network issues
We are currently experiencing sporadic network issues at one of our co-los, and our sysAdmins are investigating the cause. We apologise for the inconvenience. [ UPDATE - 2012-11-07 @ 6:21am EST ] The...
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[Resolved] Minor DDoS attack
Some customers may have noticed sporadic DNS resolution from between 4:20am EST and 4:48am EST this morning. During this time, our sysAdmins were working with our upstream providers to mitigate a minor...
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Another minor DDoS attack
We are currently experiencing another minor DDoS attack which started at around 12:56pm EST. In response, we enabled our mitigation services, and DNS queries were restored around 1:05pm EST. We are...
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[RESOLVED]: DNS2: Intermittent Timeouts
Apologies for not updating the blog earlier. This issue has been resolved and was as of approximately 8AM EST this morning. This issue was addressed and we are no longer experiencing intermittent...
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Alert – Maintenance Window – (Front Page and User Interface)
We're upgrading some of our web infrastructure and that means there needs to be some maintenance downtime for our site, so our website is going to go dark for a minute or two. Sorry about that. From...
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[CANCELLED] Maintenance – easyMail – Sunday, Feb 17, 2013
On Sunday, February 17th, between the hours of 11pm and 12am EST, we will be performing a minor update to the easyMail service. The update should not take more than 20 minutes. During this time,...
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[COMPLETED] Maintenance – easyMail – Sunday, Feb 24, 2013
On Sunday, February 24th, between the hours of 11pm and 12am EST, we will be performing a minor update to the easyMail service. The update should not take more than 20 minutes. During this time,...
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[COMPLETED] Maintenance Notice: Secondary DNS
The maintenance has been completed and the server is now reloading all secondary zones. As always thank you for your continued support of easyDNS. —— On Wednesday March 27th @ 10pm EST easyDNS will...
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[COMPLETED] Maintenance Window: Saturday March 30 11:00 PM EST
ETA March 31 01:30 AM: Maintenance is now complete and normal operation has resumed. As always thank you for your continued support of easyDNS. As part of our continuing efforts to provide the best...
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[RESOLVED] Problems Editing DNS Records.
We have resolved the issue which was affecting users trying to edit their zone files via the easyDNS control panel. The problem was isolated to zones with 200+ records. If you continue to experience...
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[COMPLETED] Maintenance – easyMail – Sunday, May 19, 2013
On Sunday night, May 19th, between the hours of 11pm and 1am EST, we will be performing an update to the easyMail service. During this time, customers will not be able to check their email and incoming...
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[RESOLVED] Web and email service slowdowns
We are currently experiencing a Denial of Service attack directed at our primary web and email structure. We're coping, but connections to our control panel interface and our mail servers may be slow...
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[RESOLVED] Telephone Support Connection Quality Issues
UPDATE: We have resolved this issue with the assistance of our upstream VoIP provider. Thank you for your patience. We're currently experiencing issues with our VoIP system that is impacting call...
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Slow Delivery to Cox Email Addresses
We are currently experiencing heavy throttling from Cox's mail servers. This is causing mail sent to addresses hosted by Cox to be delayed, but they will be delivered. We're working on the issue and...
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DDoS in progress
Update 2:30 PM August 13 While the attack is ongoing, at this time our mitigation systems are handling the load and all nameserver clusters are responsive. We are monitoring the situation closely but...
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[RESOLVED]: DNS2: Intermittent Timeouts
Apologies for not updating the blog earlier. This issue has been resolved and was as of approximately 8AM EST this morning. This issue was addressed and we are no longer experiencing intermittent...
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Alert – Maintenance Window – (Front Page and User Interface)
We're upgrading some of our web infrastructure and that means there needs to be some maintenance downtime for our site, so our website is going to go dark for a minute or two. Sorry about that. From...
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